Rights and consequences of revocation
According to the article 13 of the Austrian Civil Code (BGB, Bundesgesetzbuch) Buyer shall not be bound to any order placed via internet or any other means of indirect communication if the order is revoked within one week after receipt of the goods. The order may be revoked in written form without stating reasons via e- mail to firstname.lastname@example.org or by a return consignment of the ordered goods. However, Seller shall be entitled to charge a handling fee of 20 Euro to reimburse expenditure. Within the stated period Buyer shall send the return consignment to
The goods shall be returned free from defects or signs of usage together with all undamaged parts of packaging. The parcel shall be insured and delivered by the company DPD.
Excluded from return consignment are
1. any goods arranged according to Buyer´s special requests and goods exclusively ordered by Seller for Buyer beyond stock goods,
2. any goods produced or modified according to Buyer´s special request.
3. any goods modified by Buyer
4. newspapers, journals and magazines
Refund of the purchase price
Seller shall refund the purchase price of the returned goods immediately and by no later than one week after receipt of the said goods. Thus Buyer shall communicate any required bank details early enough, at the latest when returning the goods. Seller shall not refund charges for the delivery of goods to Buyer, warranty cases, however, are excluded.
Buyer is not entitled to a refund of the total purchase price if the value of the goods is decreased by usage that goes beyond the inspection of the goods as possible when inspecting the goods directly at the shop before purchase, by damaging the goods or the packaging or by any other depreciation inflicted by Buyer. In this case Seller may adjust the refund to the decrease of value, however, if the value of the goods is decreased to an extend that makes it impossible for Seller to resell the goods at all or at reasonable prices, Seller is not obliged to accept or refund the revoked goods.